Dates: April 28, 2021

Digital Services Help During a Pandemic

Presenter(s) Elizabeth vonTauffkirchen

Liz vonTauffkirchen, Digital Services Manager at Pine River Library, shares her struggles to help senior patrons with their technical difficulties while being unable to get within six feet of the patron or their device. Getting people to use Zoom for tech help can be next to impossible when patrons aren't able or willing to navigate Zoom. Liz will share what worked (almost nothing) and what didn't work (nearly everything) for the rural Bayfield community during these trying times.

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Digital Services Help During a Pandemic

Liz vonTauffkirchen, Digital Services Manager at Pine River Library, shares her struggles to help senior patrons with their technical difficulties while being unable to get within six feet of the patron or their device. Getting people to use Zoom for tech help can be next to impossible when patrons aren't able or willing to navigate Zoom. Liz will share what worked (almost nothing) and what didn't work (nearly everything) for the rural Bayfield community during these trying times.

Find out more about MPLA

The Mountain Plains Library Association (MPLA) is a twelve state association of librarians, library paraprofessionals and friends of libraries. Its purpose is to promote the development of librarians and libraries by providing significant educational and networking opportunities. The Association meets annually in joint conferences with member states on a rotational basis.